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For ease of reference, the questions have been grouped under the following themes:

Yes. Any person that has been the victim of a crime committed in Québec can receive assistance from a CAVAC.

No. CAVACs have been established for victims of crime and their immediate family and witnesses of a crime.

Yes. The victim of a crime may contact the CAVAC at any time, even if the crime was committed many years ago.

Yes. The victim’s immediate family, dependents and witnesses of a crime can receive help from a CAVAC.

Yes. The victim can receive assistance from the CAVAC throughout the duration of all court proceedings as well as afterwards.

No. The CAVAC may work with the victim alone, with couples, families or groups based on the needs each situation may require.

No. The services of the CAVAC are free and confidential.

No. There is no specific period of time within which victims could contact a CAVAC. The services of CAVACs are available at any time after a crime has been committed.

No. Only members of the Barreau du Québec may give legal advice. Members of the Chambre des notaires may act as legal advisors, but cannot represent victims in court.

Yes. The CAVAC will inform victims of the compensation available and can help them complete the appropriate application form.

Yes. CAVACs have access to court information. Victim support workers can inform victims of the progress of their case within the justice system, including the hearing dates, and let them know if they have been summoned or subpoenaed to appear.

No. CAVACs offer assistance services, not financial compensation. It’s the responsibility of the crime victims compensation office (IVAC) to provide compensation to eligible victims. CAVACs can, however, inform victims of their rights and remedies, and refer them to the appropriate organizations.

No. The victim of a break-in must speak to their personal insurance company. However, the CAVAC can inform them of other possible recourses.